virus

Although my middle son had a virus the last couple of days and still does not feel well, a much worse kind of Trojan virus landed on our Windows Vista laptop. It just makes me want to throw it away and get an Apple MacBook. We just don't have the money to buy a new one since most of our money went with my next to oldest son to school in California. I just upgraded my Norton Anti-Virus two weekends ago and somehow it got on the laptop anyway. What made it even more painful was that Norton could not remove it. I clicked the "Get Help" button and put into an on-line chat program. From there, the Norton support person was able to take control of our laptop from who knows where. He deleted all of the temporary files and then rebooted my laptop. When the laptop came back up, it then reconnected him using chat to my computer. Then the virus attached itself to a movie I had made with Window Movie Maker, which I found and deleted it. Then after two more reboots, the virus was gone. I had several tracking cookies that also were deleted that had been plaguing me for a while also. In all I lost two hours of my day dealing with a virus I have no idea how it got on the laptop.